I am running Windows 7 on my old HP máy tính and have not had any problems with it at all until now. Yesterday I noticed that a Norton anti vi khuẩn window would pop up and tell me I had problems and I should tải về and buy their software khổng lồ fix it. I already had Windows Security Essentials but it wasn"t turned on. I tried to lớn activate WSE but it wouldn"t work so I uninstalled it, then I uninstalled the Norton that mysteriously appeared on my laptop. Then I redownloaded Microsoft Security Essentials and tried lớn activate it. When it started, I got this message:Windows has encountered a critical problem và will restart automatically in one minute. Please save your work now.I looked at the pinned directions, but I"m not able khổng lồ start anything or scan anything because my laptop just automatically restarts before I can bởi anything. I"ve tried hitting F8 and chose "Disable automatic restart" but I still got the error. Then I hit F8 & chose safe mode but still got the message.Not sure what to bởi because I cannot run a scan or keep it from restarting.Thanks
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Please, observe following rules:Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.If you"re stuck, or you"re not sure about certain step, always ask before doing anything else.Please refrain from running any tools, fixes or applying any changes to lớn your computer other than those I suggest.Never run more than one scan at a time.Keep updating me regarding your computer behavior, good, or bad.The cleaning process, once started, has to be completed. Even if your computer appears lớn act better, it may still be infected. Once the computer is totally clean, I"ll certainly let you know.If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.

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I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic & you need it to lớn be reopened, simply PM me. ================================================ For x32 (x86) bit systems tải về Farbar Recovery Scan Tool 32-Bit & save it to a flash drive.For x64 bit systems tải về Farbar Recovery Scan Tool 64-Bit và save it khổng lồ a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to lớn select the Repair your computer thực đơn item.Select US as the keyboard language settings, and then click Next.Select the operating system you want khổng lồ repair, & then click Next.Select your user tài khoản an click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key lớn start Windows from the installation disc. If your computer is not configured khổng lồ start from a CD or DVD, kiểm tra your BIOS settings.Click Repair your computer.Select US as the keyboard language settings, and then click Next.Select the operating system you want to lớn repair, và then click Next.Select your user account & click Next.On the System Recovery Options thực đơn you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptSelect Command PromptIn the command window type in notepad & press Enter.The notepad opens. Under file menu select Open.Select "Computer" & find your flash drive letter & close the notepad.In the command window type e:frst.exe (for x64 bit version type e:frst64) và press Enter Note: Replace letter e with the drive letter of your flash drive.The tool will start khổng lồ run.When the tool opens click Yes to lớn disclaimer.Press Scan button.It will make a log (FRST.txt) on the flash drive. Please copy và paste it to lớn your reply.Next...Re-run FRST again.Type the following in the edit box after "Search:".services.exeClick Search button and post the log (Search.txt) it makes in your reply.

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I"ll expect two logs:- FRST.txt- Search.txt
I downloaded and saved the 32 bit version of frst lớn my memory stick. I used the advance boot options. After running notepad, I discovered that the memory stick is the "F" drive. I followed these instructions exactly and when I put in the F:frst.exe I get a message back that says: The subsystem needed to tư vấn thisimage type is not present. I was unable lớn enter this set-up using the Win7 disk.